Courses & Training
Caring for Each Other Peer Support Training
Learn how to provide emotional support to your peers by listening to understand, validating their experiences, talking about self-care, and identifying appropriate resources as needed.
Caring for Our Team Members (for Managers)
In this engaging session, you will learn how to provide support to your direct reports after adverse events. We’ll practice how to listen deeply, help our team members process their experiences, escalate as appropriate, talk about self-care, and identify escalations and resources.
How to Effectively Have Challenging Conversations
Learn how to actively listen, implement a simple feedback
model, and approach and navigate challenging conversations to maximize success.
In order to help create a culture of respect and civility, we need to learn how to “step in” when we see harmful or disrespectful behaviors. Through presentation and discussion, we will: consider which behaviors may cause harm, reflect on barriers to intervening, explore different ways we can intervene, and then share tips for moving forward. More info: Melissa Segal
Upstander Training Related to Patient Care
How do we “step in” when we see harmful or disrespectful behaviors with patients? Through presentation and discussion, we will: consider which behaviors may cause harm, reflect on barriers to intervening, explore different ways we can intervene with patients, and then share tips for moving forward. More info: Melissa Segal
The Science of Simple Well-Being Essentials
WELL-B Essentials 2023 is an engaging, practical, evidence-based series of well-being sessions (up to five hours of continuing education credit). The next series starts the week of January 23, 2023 and covers bite-sized well-being tips for clinical and non-clinical healthcare workers. The five sessions will be recorded if you can’t make it live.
More than 7,000 have already tried it, with over 50,000 hours of continuing education credits awarded. From baseline to post, emotional exhaustion dropped between 14 and 20 points on a 100 point scale, and the average of all evaluations is 4.9 out of 5.