Challenging Situations
How to Effectively Have Challenging Conversations
Have you ever struggled with how to engage in challenging conversations? In this participatory session, we’ll practice how to actively listen, implement a simple feedback model, and approach and navigate challenging conversations to maximize success. Register here.
Upstander Training
In order to help create a culture of respect and civility, we need to learn how to “step in” when we see harmful or disrespectful behaviors. Through presentation and discussion, we will: consider which behaviors may cause harm, reflect on barriers to intervening, explore different ways we can intervene, and then share tips for moving forward. More info: Melissa Segal
In order to help create a culture of respect and civility, we need to learn how to “step in” when we see harmful or disrespectful behaviors. Through presentation and discussion, we will: consider which behaviors may cause harm, reflect on barriers to intervening, explore different ways we can intervene, and then share tips for moving forward. More info: Melissa Segal
Upstander Training Related to Patient Care
How do we “step in” when we see harmful or disrespectful behaviors with patients? Through presentation and discussion, we will: consider which behaviors may cause harm, reflect on barriers to intervening, explore different ways we can intervene with patients, and then share tips for moving forward. More info: Melissa Segal