Culture and Well-Being Trainings
We offer two trainings to help us care for each other. Registration is accessible through the title links.
Learn how to provide emotional support to your peers by listening to understand, validating their experiences, talking about self-care, and identifying appropriate resources as needed. After this training, you’ll have the building blocks to provide support when your colleagues experience a patient care event (e.g., safety event, workplace violence event, moral injury); a professional stressor (e.g., co-worker death, staff well-being, conflict, communication); or a personal issue that impacts work. The initial training is a two-hour, interactive session with practice scenarios.
In this engaging session, you will learn how to provide support to your direct reports after adverse events. We’ll practice how to listen deeply, help our team members process their experiences, escalate as appropriate, talk about self-care, and identify escalations and resources.
In order to help create a culture of respect and civility, we need to learn how to “step in” when we see harmful or disrespectful behaviors. Through presentation and discussion, we will: consider which behaviors may cause harm, reflect on barriers to intervening, explore different ways we can intervene, and then share tips for moving forward. More info: Melissa Segal
Upstander Training Related to Patient Care
How do we “step in” when we see harmful or disrespectful behaviors with patients? Through presentation and discussion, we will: consider which behaviors may cause harm, reflect on barriers to intervening, explore different ways we can intervene with patients, and then share tips for moving forward. More info: Melissa Segal
Access archives of symposium and grief panel recordings, along with a grief toolkit (Duke login required).